Accesibility
ACCESIBILITY
We are committed to making this website accessible, in line with the Royal Decree 1112/2018 of September 7, regarding the accessibility of websites and mobile applications in the public sector.
COMPLIANCE STATUS
This website is partially compliant with RD 1112/2018 due to certain exceptions and non-compliance with specific requirements outlined in the next section.
INACCESSIBLE CONTENT
The following content may not be fully accessible for the following reasons:
• Some contrast aspects may not meet the required minimum standards, particularly regarding adjacent background colors.
• Certain non-text elements may not be properly labeled.
• Search functions may automatically perform without requiring user action.
• Some text in other languages may not be properly labeled.
• There may be occasional code errors on certain pages.
• Some PDF or other office document files may not fully meet all accessibility requirements, although efforts have been made to ensure most of them comply.
PREPARATION OF THE ACCESSIBILITY STATEMENT
The method used to prepare this statement was a self-assessment conducted by the person responsible for the website development.
COMMENTS AND CONTACT INFORMATION
You can submit communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:
• Reporting any potential non-compliance by this website
• Highlighting any other difficulties in accessing the content
• Providing suggestions or queries to improve the website’s accessibility
You may also submit:
• A complaint regarding the fulfillment of RD 1112/2018 requirements, or
• A request for accessible information concerning:
◦ Content excluded from the scope of RD 1112/2018, as specified in Article 3, Section 4
◦ Content exempt from accessibility requirements due to disproportionate burden considerations
When submitting a request for accessible information, it is essential to clearly outline the facts, reasons, and specific request to ensure it qualifies as reasonable and legitimate.
APPLICATION PROCEDURE
If, after submitting a request for accessible information or a complaint, the request is denied, the response is deemed unsatisfactory, or it does not meet the requirements outlined in Article 12.5, the interested party may file a formal claim. Similarly, a claim may be initiated if a response is not received within twenty business days.
Claims can be submitted through the Generic Instance section of the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through the other channels outlined in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.
All claims will be received and managed by the General Subdirectorate of Service Inspection of the Ministry.
ADDITIONAL FEATURES
This portal is designed to allow customization of text size and color, as well as the background, using standard browser configuration options.
To change the text size in the most popular browsers, use the following menus:
• Internet Explorer, Mozilla, and Firefox: View > Text Size
• Opera: View > Zoom
• Safari: View > Make Text Bigger
• Chrome: Customize and Control > Text Size
To adjust the overall size of the page:
• Press Ctrl + “+” to increase the size.
• Press Ctrl + “-” to decrease the size.
• Press Ctrl + “0” to reset the size to the original settings.
If you want to disable stylesheets or modify text colors, visit the WAI page How to Change Text Size or Colors.
Beditas Museum
Visitors can purchase and download their tickets directly from the website, receiving them via email or WhatsApp.
With the integrated autonomous entry system and IoT locks, they can easily and quickly access the premises.
Once inside, they will have access to various digital information panels to enhance their experience.
They will also be able to download an audio guide to enhance their understanding throughout the visit.
At the end of their visit, they will receive a message allowing them to rate the visit and provide feedback to help improve the experience for future visitors.
To guarantee smooth operation from start to finish, Beditas Museum offers the following support features
Autonomous access
Guests can easily purchase tickets online and enjoy seamless entry to the premises, without the need for staff interaction.
Mupi displays
Display information in an engaging way that visitors can easily enjoy and share, enriching their overall experience and perception of the museum.
Audio Guides
Autonomous audio guide system that allows visitors to fully enjoy the experience without the hassle of physical equipment or the need to download apps.
Legal Disclaimer
LEGAL DISCLAIMER
In accordance with Article 10.1 of Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce (LSSI), the following identifying information of the owner is provided:
- Entity: Beditas
- Tax Identification Number (NIF): B75532788
- Registered Office: C/Pablo Picasso, 1,12 1º E, 36600, Vilagarcía de Arousa (Pontevedra)
- Contact email: info@beditas.com
- Website: https://beditas.com/
PRIVACY POLICY
Through this Privacy Policy, the user is clearly, precisely, and concisely informed. By accepting it, the user gives their free, informed, specific, and unequivocal consent for BEDITAS to process their personal data in accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) (current European and national legislation on data protection).
BASIC INFORMATION ON DATA PROTECTION
| Data Controller | BEDITAS |
| Purposes of Processing | Responding to inquiries and questions, providing the service, and potentially sending information about products and services. |
| Legal Basis | Consent of the data subject (Article 6.1(a) of the GDPR). Contractual relationship with the data subject (Article 6.1(b) of the GDPR). |
| Recipients | No data will be shared to third parties. The following may have access: Tax Authorities, Banks and financial institutions, Law enforcement agencies, Data Processors necessary for the provision of the service. |
| Rights and further information | You have the right to access, correct, or delete your data, among other rights. All detailed information is available in the full section of this privacy policy. |
DETAILED DATA PROTECTION INFORMATION
Who is the data controller?
The identification details of the Data Controller are provided in the section above.
What information do we collect and process from users through the website?
- Through the contact form
On our website, the user will find the option to contact us for any questions about how our products/services work or any other assistance they may need. To respond, we will contact the user via email or phone number, if provided.
- Through our corporate email info@beditas.com
The user can contact us via our email address, info@beditas.com, to request any information they consider necessary and to clarify any questions related to our services.
- Submitting applications. Work with Us
On our website, the user will find a section where they can submit their Curriculum Vitae if they are interested in becoming part of the BEDITAS team. This information will not be shared with third parties without the explicit consent of the individual.
If the user provides data about third parties, they assume responsibility for having informed them in advance and obtained their consent, in accordance with Article 14 of the GDPR.
By submitting their data through electronic channels, the user confirms they are over 18 years old and that the information provided to BEDITAS is true, accurate, complete, and up-to-date. In doing so, the user takes responsibility for the accuracy of the data and agrees to keep it updated to reflect their actual situation. They are also responsible for any false or inaccurate data provided, as well as any direct or indirect damages that may arise.
Why do we process the user’s personal data?
BEDITAS processes personal data for the following purposes, depending on the reason the data was provided:
- To provide the contracted products/services, maintain the contractual relationship, and monitor its progress.
- To contact, process, manage, and respond to the user’s request, inquiry, issue, or question (via email, contact form, or phone).
- To manage the customer’s purchase process and address any questions related to the contracted products/services.
- To manage, where applicable, the sending of information about products, services, and updates related to BEDITAS through electronic and/or traditional methods.
- To evaluate and manage, if applicable, the CV submitted by the user for selection processes matching their professional profile and carry out necessary actions for recruitment and hiring.
What is the legal basis for processing the user’s data?
- The legal basis for processing your personal data for the purposes outlined in the previous section is the execution of the service being provided, which is a mandatory obligation, as established in Article 6.1(b) of the GDPR.
- Regarding the sending of information about products, services, and updates related to BEDITAS, the legal basis for processing the personal data provided is the consent expressly given by the user, as outlined in Article 6.1(a) of the GDPR.
- The legal basis for processing the data of a person who submits their Curriculum Vitae and other related data (identifying and professional) to BEDITAS will always be explicit consent given by the user as outlined in Article 6.1(a) of the GDPR.
How long will the user’s personal data be processed?
- Data related to the management of the customer relationship, invoicing, and payment for services will be stored for the duration of the contract. After the contract ends, the data may be kept for the period required by applicable law and until any potential liabilities arising from the contract expire.
- Data for managing inquiries and requests will be retained for as long as necessary to provide a response, and, if applicable, until the user withdraws their consent to receive information related to their request.
- Data for sending information about BEDITAS products or services will be kept until the user revokes their consent.
- Curriculum Vitae data for recruitment processes will be kept for up to two years.
Who will the user’s personal data be shared with?
As a general rule, your data will not be shared with third parties unless there is a legal obligation or it is necessary to provide the service. In this regard:
- The user’s personal data may be shared with financial institutions involved in processing payments and collections.
- Only when legally required, the data will be shared with the Law Enforcement Agencies.
- The data may also be shared with the relevant public authorities when required by law.
- If applicable, the data will be shared with the Data Processors of BEDITAS to ensure proper service delivery.
What are the user’s rights?
Under data protection laws, you have the right to access, correct, delete, and request the portability of your data, as well as to object to or limit its processing. You also have the right not to be subject to decisions based solely on automated processing of your data, where applicable.
These rights are characterized by the following:
- Exercising these rights is free, unless the requests are clearly unfounded or excessive (e.g., repetitive), in which case BEDITAS may charge a reasonable fee for the administrative costs incurred or refuse to act.
- You may exercise these rights directly or through a legal or voluntary representative.
- We must respond to your request within one month, although if the complexity or volume of requests requires it, the deadline may be extended by an additional two months.
- We are required to inform you about how to exercise these rights, and the methods must be accessible, without denying you the right to use other methods. If the request is made electronically, the information will be provided electronically, unless you request another format.
- If BEDITAS does not fulfill your request, we will inform you within one month of the reasons for not taking action and the option to file a complaint with a Supervisory Authority.
To make it easier for you to exercise your rights, we provide the links to the request forms for each of the following rights:
- Access rights request form
- Rectification rights request form
- Opposition rights request form
- Erasure rights request form (the “right to be forgotten”)
- Limitation of processing rights request form
- Data portability rights request form
- Request form to object to automated individual decisions
To exercise your rights, BEDITAS provides the following methods:
- By sending a written and signed request addressed to BEDITAS. Ref. Exercise of Rights under the LOPD.
- By sending a scanned and signed form to the email address info@beditas.com, indicating “Exercise of Rights under the LOPD” in the subject line.
In both cases, you must verify your identity by providing a photocopy or, if applicable, a scanned copy of your ID card or an equivalent document to ensure that we are only responding to the data subject or their legal representative. In the case of a legal representative, proof of representation must also be provided.
Additionally, if you believe your rights have not been fully satisfied, we inform you that you can file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6 – 28001 Madrid ( www.aepd.es ).
What security measures do we have in place?
At BEDITAS, we are committed to protecting your personal information.
We use reliable and effective physical, organizational, and technological measures, controls, and procedures designed to preserve the integrity and security of your data and ensure your privacy.
Furthermore, all personnel with access to personal data have been trained and are aware of their obligations regarding the processing of your personal data.
In the contracts we sign with our suppliers, we include clauses requiring them to maintain confidentiality regarding personal data they have access to due to the work carried out, as well as to implement the necessary technical and organizational security measures to ensure the confidentiality, integrity, availability, and ongoing resilience of personal data processing systems and services.
All these security measures are periodically reviewed to ensure their appropriateness and effectiveness.
However, absolute security cannot be guaranteed, and no security system is impervious. In the event that any information under our control is compromised due to a security breach, we will take the appropriate measures to investigate the incident, notify the Supervisory Authority, and, if applicable, inform affected users so that they can take the necessary actions.
Social Media Policy
BEDITAS has a corporate profile on LinkedIn, Facebook, Instagram, and Twitter.
Therefore, BEDITAS is the “Data Controller” of your data due to the existence of these profiles on social media and the fact that you follow us, and we may also follow you in return.
This means that if the user decides to join our corporate profile as a follower or by liking our content or profile, they accept this policy, where we explain their rights and how we use their data.
As the data controller of your data, we guarantee confidentiality in the processing and compliance with the user’s rights, always in accordance with current data protection regulations.
Additionally, we inform you that we will use these social media platforms to announce news or relevant information related to the services we offer or topics we believe may be of interest to the user. Using the functionalities of these platforms, the user may receive updates on their feed or profile with this type of information.
However, we also inform you that there is no connection between BEDITAS and these platforms or social media, so the user accepts their terms of use and conditions once they access them and/or validate their notices and terms and conditions during the registration process. BEDITAS is not responsible for the use or processing of user data outside the scope of the relationship and services described in this policy.
INTELLECTUAL AND INDUSTRIAL PROPERTY
Please be advised that BEDITAS holds all the intellectual and industrial property rights to the website, as well as all its elements (including, but not limited to: images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.).
The BEDITAS website contains texts aimed at informing its users. Any errors or omissions in the generated content will not make BEDITAS responsible in any case.
COOKIES POLICY
Basic Information about cookies
- What users should know about cookies
Cookies are small files that store information on the devices of Users who visit our website.
Cookies are associated with the browser of a specific computer or device. Thanks to them, BEDITAS can recognize the Users’ browsers, determine their browsing preferences, and use this information to assess the User’s preferences. This helps us improve our service offerings.
- Acceptance of Cookies at BEDITAS
The Spanish Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce (LSSI), requires that Users are informed in advance about the use, type, and purpose of cookies before they begin browsing the platform. This is why we have implemented a notification that appears when the User accesses our website, informing them in advance. It gives Users the option to choose which cookies they want to accept and provides express consent, thereby meeting the criteria set by the European Data Protection Board and the Guide on the Use of Cookies published by the Spanish Data Protection Agency (AEPD) in July 2020.
Detailed information on cookies
- Technical or functional cookies: These cookies allow users to navigate through a website, platform, or application and use the different options or services available. They include those used by the website owner to enable the operation of the website and its functions, such as controlling data traffic and communication, identifying the session, accessing restricted areas, remembering items in a shopping cart, processing orders, managing payments, controlling fraud related to service security, requesting registration or participation in an event, counting visits for licensing purposes of the software running the service (website, platform, or application), using security elements during browsing, storing content for video or audio distribution, enabling dynamic content (e.g., loading animations of text or images), or sharing content via social media.
This category also includes cookies that manage advertising spaces in the most efficient way possible. These spaces are part of the design or “layout” of the service provided to the user, where content is selected based on editing criteria, and no user data is collected for other purposes such as personalizing that advertising content.
*Technical cookies are exempt from the obligations established in Article 22.2 of the LSSI when they are used to provide the service requested by the user, as happens with the cookies listed above. However, if these cookies are also used for non-exempt purposes (e.g., behavioral advertising), they will be subject to these obligations.
- Preference or personalization cookies: These cookies remember information so that the user can access the service with specific characteristics that may differentiate their experience from that of other users, such as language, the number of search results displayed, the appearance or content of the service based on the type of browser used, or the region from which the service is accessed.
*If the user chooses these characteristics (e.g., selecting a website’s language by clicking on the corresponding country’s flag), the cookies are exempt from the obligations of Article 22.2 of the LSSI as they are considered a service explicitly requested by the user, provided the cookies are only used for the selected purpose.
- Analysis or measurement cookies: These cookies enable the website owner to track and analyze user behavior on the website, including quantifying the impact of advertisements. The information collected by these cookies is used to measure website activity and introduce improvements based on the analysis of user data.
*Although these cookies are not exempt from the need to obtain informed consent for their use, the GT29 has stated that they are unlikely to pose a privacy risk for users as long as they are first-party cookies, process aggregated data for strictly statistical purposes, provide information about their use, and include an option for users to opt-out of their use.
- Behavioral advertising cookies: These cookies store information about user behavior obtained by continuously monitoring their browsing habits, enabling the development of a specific profile for showing personalized advertisements based on that profile.
- Cookies Used by BEDITAS
Below is a table outlining the details, purpose, type, and classes of cookies we have implemented on our platform. For better understanding, we detail the types of cookies that may be used if the user provides their consent:
| COOKIE | DESCRIPTION |
|---|---|
| cookielawinfo-checkbox-analytics | This cookie is set by the GDPR cookie consent plugin. It is used to store the user’s consent for cookies in the “Analytics” category. |
| cookielawinfo-checkbox-functional | This cookie is set by the GDPR cookie consent plugin to record the user’s consent for cookies in the “Functional” category. |
| cookielawinfo-checkbox-necessary | This cookie is set by the GDPR cookie consent plugin. It is used to store the user’s consent for cookies in the “Necessary” category. |
| cookielawinfo-checkbox-others | This cookie is set by the GDPR cookie consent plugin. It is used to store the user’s consent for cookies in the “Other” category. |
| cookielawinfo-checkbox-performance | This cookie is set by the GDPR cookie consent plugin. It is used to store the user’s consent for cookies in the “Performance” category. |
| viewed_cookie_policy | This cookie is set by the GDPR cookie consent plugin. It is used to store whether the user has consented to the use of cookies. It does not store any personal data. |
| _ga (Google) | Used to distinguish users. |
| _gid (Google) | Used to distinguish users. |
| _gat (Google) | Used to limit the request rate. If Google Analytics is implemented via Google Tag Manager, this cookie is named _dc_gtm. |
| _gali (Google) | Enhanced link attribution. |
| WordPress | Used for the proper functioning of the WordPress content management system. |
These cookies are designed to optimize the user experience and ensure compliance with applicable data protection regulations like the GDPR.
If a user wishes to uninstall the cookies used on https://beditas.com from their browser, here are the instructions for different browsers:
CHANGES TO THE LEGAL TEXT
BEDITAS reserves the right to update or modify this legal text in accordance with the current applicable legislation. Any significant changes that affect the use of the website, the Legal Notice, Privacy Policy, and Cookie Policy will be properly communicated to the user. This ensures that the user is informed about any updates related to the processing of their personal data. Additionally, if required by applicable law, the user will be asked to provide their consent.
APPLICABLE LAW AND JURISDICTION
Our legal texts are governed by Spanish law. These texts will remain accessible to users at all times on our website.
If the parties have not agreed to resolve disputes through mediation or arbitration beforehand, this legal notice stipulates that any disputes will be subject to the jurisdiction of the Courts of Vilagarcía de Arousa, with a clear waiver of any other jurisdiction.
Beditas Display
The traditional tourist office has evolved, integrating cutting-edge technology to streamline the delivery, understanding, and organization of information.
Totems and interactive screens
Empower your visitors to bypass waiting times with digital solutions like totems, providing them with the ability to access information independently at your tourist office, without relying on staff assistance.
- Instant access to information Visitors can easily explore maps, local events, schedules, and recommendations without having to wait for personalized service.
- Innovative design: Modern screens with intuitive, user-friendly interfaces that enhance the professional image of your tourist office.
- Operational efficiency: Reduce reliance on reception staff, allowing your team to focus on high-value, strategic tasks.
Information platforms
Centralize all your tourism information into one efficient, accessible system.
- Real-time content management: Easily update data on events, schedules, and attractions through a user-friendly admin panel.
- Full integration: Compatible with totems, digital screens, and mobile apps for a fully integrated experience across all devices.
- User-friendly design: Designed with both tourist offices and visitors in mind, our platforms simplify the communication of tourism offerings.
Tourism website
We create custom websites that showcase the best of your tourist destination.
- Designed for visitors: A visually appealing and user-friendly interface that provides essential information with just a few clicks.
- Event and activity promotion: Promote key attractions, special events, and exclusive offers to engage visitors.
- Multi-device compatibility: Fully optimized for desktops, tablets, and smartphones, ensuring visitors can access information wherever they are.
Tourism App
Elevate the travel experience with a personalized mobile app.
- Instant access to information: Interactive maps, event notifications, and tailored recommendations directly on visitors’ phones.
- Personalized itineraries: Allow users design their own routes based on their unique preferences and interests.
- Real-time notifications:Keep tourists updated with real-time updates on nearby events and activities.
Smart Routes
Guide your visitors through unique, tailored experiences that showcase your destination from different perspectives.
- Fully customized experiences: We design thematic routes (historical, gastronomic, cultural, etc.) that showcase the best each location has to offer.
- Technology integration: Available on mobile apps, websites, and interactive totems, ensuring easy access for every visitor.
- Engaging journey: Keep visitors engaged with real-time information, insights, and recommendations as they explore your destination.
Tourism surveys
Gather valuable insights from tourists visiting your destination with modern, efficient surveys.
- In-depth insights: Gain a deeper understanding of your visitors’ preferences, motivations, and demographic profiles.
- Seamless integration: Easily implemented on totems, interactive screens, and websites.
- Data-driven decisions: Use the insights gathered to shape more effective tourism strategies tailored to your visitors’ needs.
Beditas Hospitality
Online Check-in & Check-out
Guests can easily check in and out using their phones, avoiding the need to visit the reception desk.
Autonomous access
Send digital keys to guests for autonomous door and portal access, with remote unlocking options for hosts.
PMS integration
Automatic synchronization of reservations with your Property Management System (PMS) ensures smooth operations.
Additional service booking
Allow guests to conveniently book extra services directly and access useful information about the accommodation to enhance their stay.
GUEST
WEB APP
UNIQUE CODE
RFID CARD
OWNER
REMOTE UNLOCKING
MASTER PHYSICAL KEY
Smart automation
Optimize energy usage by automating the control of electronic devices in your accommodation for greater efficiency.
IoT Lock
Autonomous locks provide secure access management. Guests can unlock doors using their phone, smartwatch, or key card.
Contacto
Plaza Olimpio Pérez, s/n Local C, 15702 (A Coruña)
Telephone: 986 50 86 85
Email: info@beditas.com
Inicio
Hospitality
Enhance your hotel, hostel, or holiday rental experience with fully autonomous stay, allowing your staff to focus on higher-value tasks.
Display
From totems and digital screens to smart routes and tourism surveys, Beditas Display streamlines guest interactions and boosts operational efficiency.
Museum
The perfect solution to provide an entirely self-sufficient and enriching experience in both museums and interpretation centers.